Friday, March 11, 2011

New motor cover framework for better access at reasonable prices, says Bank Negara

KUALA LUMPUR: From Jan 1, 2012, the third party insurance premium for private cars of 1,400cc will be adjusted between RM6 to RM34 per year, or a maximum of RM2.80 a month, over the next four years under a new framework.

Meanwhile, motorcycles of 110cc will experience a premium increase of between RM1 to RM3.50 per year.

For commercial vehicles such as outstation taxis and buses, the impact of the premium adjustment on the passengers would be minimal at less than 10 sen per passenger.

Categories of vehicles such as hire and drive taxis which have good claims record will benefit from a reduction in premiums or lower quantum of increase in premiums.

In a statement Friday, March 11, Bank Negara Malaysia said the new motor cover framework would provide a holistic solution to the issues that had been raised, and address in particular the concerns of high premiums and difficulty in having access to motor cover.

The central bank said a two-pronged strategy had been adopted to enhance efficiency in the provision of motor cover with a gradual price adjustment that would ensure that the public was able to purchase motor insurance at affordable premiums, benefit from a much better service and secure early compensation.

'The tariff that has not been revised for more than 30 years has been a major source of the difficulties faced by the public in these recent years.

'While the premium has not been adjusted, there have been significant increases in the level of car ownership, accident rate and claims,' it said.

Bank Negara said the new framework would also involve immediate implementation of critical measures to enhance efficiency in claims settlement including the establishment of a nationwide 24-hour call centre to provide immediate roadside assistance to accident victims, facilitating early and simpler claims notification, shorter timelines to produce police and medical reports, and enhancing public awareness on making more prompt motor insurance claims.

These enhancements will significantly reduce the average claims settlement period from the present 1 to 5 years to 6 to 18 months, it said.

A Joint Working Committee (JWC), chaired by Bank Negara Malaysia comprising representatives from key Government ministries, the insurance industry and consumer and business groups will oversee the successful implementation of these identified measures, it said.

The central bank also said that currently, some private vehicle owners had been subjected to high premiums arising from policies purchased from the Malaysian Motor Insurance Pool (MMIP), which is the insurer of last resort.

'While this had been widely highlighted and reported, this accounts for only about 2% of the total number of vehicles insured in Malaysia.

'It comprises mainly private cars of more than 10 years old,' it said.

To address this issue, the rules and operations of the MMIP is being reviewed to ensure that these motor vehicle owners are not necessarily deemed as high risk and will have greater access to motor cover at a lower premium, it said.

For the pure high risks vehicles, access to such cover would be available through the MMIP but will be subject to the appropriate premium commensurate with the risk.

Bank Negara said it also prohibited insurance companies to compel policy owners to purchase additional non motor related cover such as personal accident policy, when purchasing motor cover.

'Bank Negara Malaysia will take stern action on such errant companies.

'Since 2009, a total of 37 complaints on forced selling were received and actions have been taken on the insurance companies that have resulted in premiums being refunded to the policy holders,' it said.

Members of the public who have difficulty obtaining motor cover or who have been compelled to buy other covers were advised to contact the Bank Negara Malaysia hotline directly at TELELINK: 1 300 88 5465.

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